Providing quality training, products, and services 
to small retail operators - regardless of how big they are!
 
 

 

 
Clues for "Where Is Marge?"

The search for the missing treasure of Higher Margins

Where is Marge?

Clue #1

INCREASE SAME-STORE SALES!

#1   Increase the number of customers visiting your store           

#2  Get them to buy more - Increase the "average ticket" size  

#3  Get them to come in more often-Increase "trip frequency"  

HOW?

  • Provide superlative customer service                      

  • Upgrade you appearance and image                      

  • Add attractive signs                                                    

  • Maintain a superior level of cleanliness                    

  • Suggestive sell to your customers                             

  • Eliminate out-of-stocks                                                

  • Initiate customer loyalty programs                              

  • Use multiple pricing: 2/$3.00 instead of $1.49         

  • Get involved in community events                               

                                                                                                                

    

 

 

Retail Operations Training Company (R.O.T.C.)  |   651-699-5176